About Tour Mongolia

Tour Mongolia is the leading responsible travel provider in Mongolia offering organised group tours, private tailor-made journeys, sporting events, and selected additional travel services to and within Mongolia. We have been organising responsible and immersive tours to Mongolia for 18 years and, we place a strong emphasis on responsible travel, respecting the environment and culture, as well as regular training and skills development for our 200 staff, and itinerary research. We also personally brief all our staff on every element of guests’ trips – from the basic nuts and bolts of the itinerary schedule to specific considerations based on our knowledge of each guests’ interests, personal preferences and requests, plus special touches such as birthday and anniversary surprises. ....less

The following passengers are allowed to enter from 10 May 2021.


• Nationals and permanent residents of Mongolia,

• Foreign nationals of those countries/regions stated in the Visa exemption list of Mongolia which can be officially found at https://consul.mn/eng/index.php?moduls=23



ENTRY REQUIREMENTS

All passengers must present a negative Covid-19 PCR test which is taken within 72 hours before departure of the first embarkation point.

• All persons arriving in Mongolia who has not been fully vaccinated against coronavirus infection (COVID-19) shall be quarantined at designated facilities for 7 days and PCR tests shall be taken during the quarantine period followed by 7-day self-isolation.

• In case PCR test results are positive, an individual shall be transferred to a hospital for treatment.

• Starting from July 28, 2021 persons arriving to Mongolia 14 days after receiving the full dose of the coronavirus (COVID-19) vaccine or those who were diagnosed within 4 months earlier with a coronavirus infection (COVID-19) and fully recovered from it /upon proof of such document/ are subject to 14-day self-isolation regime.

• PCR tests shall be taken upon arrival from persons /excluding children of age 0-5/ at air and road border checkpoints who are and who are self-isolating at home for 14 days.

• All persons who are subject to a 14-day self-isolation regime are required to register their address and phone number in Mongolia at air and road border checkpoints. ....less

Our company founded in 2001 by young Mongolian entrepreneurs who had a certain dream to create the best competitive tour operator in international level. It has been taken already 17 years in the business and the company could grow not only itself but with the many of partners in different countries as well as suppliers in Mongolia.

Tour Mongolia has been qualified by requirements of national and international standards, especially its services realized by thousands of clients who had great satisfactions.

We aim to achieve higher standard for CSR, therefore all our activities comply with requirements and accreditations of well – known systems of responsible tourism such as Tour Cert and Travelife.

We endeavour all our effort to provide and fulfil quality tour and service to meet needs of our customers. Valuable, interesting, competitive and qualified products are our main goal to express all we want to achieve! ....less

Trip advisor - Certificate of Excellence 2019 ....less

Tour Mongolia, we have been offering the best practice and experience of sustainable tourism and travel solutions for over 20 years by organising different kinds of eco-friendly tours in multiple destinations in Mongolia.

We have recognised our responsibility to develop and operate in ways that reduce environmental impacts, benefit host communities and ensure the protection of their livelihood and make potential contribution into the development of sustainable and responsible tourism since the early stage of the company establishment. In order to fulfil our responsibilities, we closely work with the national and international organisations and get certified and awarded year by year.

Even though, we are still improving our management and training our staff and implementing international standards into the operation. The latest example is in 2019, we implemented ISO 9001 (quality management) and ISO 14001 (environmental management) which clearly proved that our entire operation is running alongside of the international standards’ requirements.

Our main concept of the sustainability policy is to incorporate sustainable practices into our daily operations to long-term goals for decreasing impacts on the earth.

Therefore, our main goal of the sustainability policy is to adjust the guidelines, regulations and recommendations to the core stakeholders such as internal human resource, business partners, local suppliers, and clients. In addition, our objectives are to deliver better understanding about sustainability issues and to ensure how the policies allocate into the business activities in terms of sustainability action plan.

Our sustainability coordinator of the company is responsible to organise social and environmental activities in line with the company’s strategic and business goals.

Our sustainability policy document consists of 9 main sections and each section has a set of principles and practical actions. These are:

Sustainability management
Legal compliance (social policy, human rights, animal welfare, child protection)
Internal management (office environment and supplies),
Internal management (human resource)
Business partners
Local suppliers (accommodation, transportation)
Tours and activities
Destinations: National Protected Areas
Customer relationship

We all know that tour operator plays main role in the tourism industry by linking customers and tourism service providers. Consequently, we understand that we can influence on the sustainability of tourism development in our country and can make an important contribution to furthering the goals of sustainable tourism on global scale.
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1. Tour Mongolia has implemented basis for a CSR management and complies with the Tour cert check requirements. The company commits to sustainable business operations by - signing a commitment - appointing a sustainability representative - qualifying its employees - assessing an own sustainability performance and developing an improvement program

2. Accreditation of World Tourism Market

3. ISO 9001:2015 Quality Management System

4. ISO 14001:2015 Environment Management System ....less